Privacy Policy

1. Introduction

Welcome to 4kay Events Pros ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services or create an account
• Sign up for our WhatsApp group or newsletter
• Fill out contact forms or request information
• Participate in surveys or promotions
• Contact us via email, phone, or social media

The personal information we collect may include:

• Name and contact information (email address, phone number, business name)
• Business information (company name, website, industry details)
• Marketing preferences and communication history
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect or receive to:

• Provide, operate, and maintain our services
• Communicate with you about our services, updates, and promotional offers
• Respond to your inquiries and provide customer support
• Send you marketing and promotional communications (with your consent)
• Analyze usage trends and improve our website and services
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations and enforce our terms of service
• Deliver targeted advertising and personalized content

4. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., email marketing platforms, analytics providers, hosting services)
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
• Protection of Rights: We may share information to protect our rights, privacy, safety, or property, and that of our users or the public
• With Your Consent: We may share your information for any other purpose with your explicit consent

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Track visitors across websites to display relevant advertisements
• Preference Cookies: Remember your preferences and settings

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for keeping your account credentials confidential.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Right to Access: Request access to the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information
• Right to Restriction: Request restriction of processing your personal information
• Right to Data Portability: Request transfer of your data to another service
• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information
• Right to Object: Object to our processing of your personal information
• Right to Opt-Out: Opt-out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, plugins, and applications (such as WhatsApp, social media platforms, or email marketing services). Clicking on these links or enabling these connections may allow third parties to collect or share data about you.

We do not control these third-party websites and are not responsible for their privacy practices. When you leave our website, we encourage you to read the privacy policy of every website you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt. For urgent privacy matters, please indicate "URGENT - Privacy Request" in your subject line.

14. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information provided above. We will verify your identity before processing your request.

15. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain data protection rights under the General Data Protection Regulation (GDPR):

• The right to access, update, or delete your personal information
• The right to rectification if your information is inaccurate or incomplete
• The right to object to our processing of your personal information
• The right to request restriction of processing your personal information
• The right to data portability
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

Legal Basis for Processing: We process your personal information based on:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate business interests